welcome toDZ Solutions

DZ Solutions is a full-service technology consultancy delivering world-class services and systems to our customers. Our unique product offerings and deep technical knowledge base enable DZ’s customers not only to meet, but exceed their business objectives at scale – on-time and on-budget.

HARDWARE / SOFTWARE / SERVICES

Support & Professional Services

Representing a wide breadth of knowledge and expertise, our staff of full-time systems engineers provides the flexibility, technical acumen, and professionalism to solve your challenges. DZ Solutions was founded over a decade ago as a services first organization, and our dedication to providing outstanding customer service remains stronger than ever. We pride ourselves on our superior support and professional services throughout the project cycle – from the initial consultation to post-sales support.

System Sales & Integration

DZ Solutions will meet your unique business needs, whether it be installing, upgrading or replacing systems. Our expertise in the areas of design, installation, and maintenance—coupled with our customer-first approach—will ensure that your systems implementation is seamless and worry-free. Additionally, DZ Solutions can help plan your future system upgrades and ensure your data is protected with a reliable backup and archive strategy.

INFRASTRUCTURE MANAGEMENT

Our Infrastructure Management provides DZ clients with a tailor-made support plan including operations support for integrated systems from DZ’s Full-Time Equivalents (FTEs). Our dedicated technical staff serves as members of our clients’ IT teams collaborating in the entire systems lifecycle. From requirements gathering, systems deployment, day-to-day operations such as provisioning and documentation, inventory and maintenance renewal management, and trouble ticket resolution, our engineers will keep your application uptime and systems health at their best.

CLIENT CASE STUDIES

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  • System Sales
  • Support Services
  • Hardware
  • Software

A52/Elastic/Rock Paper Scissors

Woodshop Studios

Murray Company

Ignition Creative

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DZ COMPANY VIDEOS

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Meet The Team

Making your dream a reality.

Founder Thomas Gilsenan
Sales Mike Somich
Network & Security Ryan Jensen
Marketing Carolyn Kiefer
Engineering Justin King

OUR PARTNERS

DZ COMPANY BLOG

NAB 2017 Roundup

It was another hot (and extremely windy) year at the National Association of Broadcasters annual convention at the LVCC this year. It was great to reconnect with old friends, see our Customers, and see the new tech from our partners, as well as explore the new companies out there. While I didn’t personally see anything that really blew my mind, there were certainly two themes that stood out to me this year.

Attendance – I remember back in 2009 when the convention looked like it might have to really restructure based on low attendance. Over the years some of the “big folks” – notably apple – have stopped doing a huge booth, and a lot of our larger media customers are cutting back on the number of attendees they send to the convention on a yearly basis. Not completely sure what the final count was, but every rumor I heard said over 100,000, which I found quite impressive. The number of clients we met with and people DZ sent out were consistent with the last couple years, which I think shows that there is still quite a bit of momentum for the NAB show. There is definitely overlap with the largest annual Vegas convention – CES – and there have been rumblings they may combine someday. Now THAT would be a big show! There is of course also IBC, which I hear has quite a bit of overlap with the NAB show, but I’ve never attended that one personally. Suffice it to say, a good size crowd turned out, in spite of all the changes over the years.

Cloud Offerings and Focus – I definitely saw more cloud players at the show, and also noticed that media apps are absolutely being ported to the cloud at a rapidly accelerating pace, which was different than a few years ago, where I saw a lot of resistance and ambiguous “future plans”. I’d say in the media space, the cloud is here and it’s here to stay. I was impressed as well with how effectively hardware and software OEMs have pivoted to offering subscription models, cloud-hosted models, and tied them to their existing offerings with robust hybrid options. The overall tech market has been a bit ahead of media cloudwise, but it looks like media is full speed ahead on the journey. Seeing as how many media companies (and OEMs that focus on media companies) are often very early frontier users and early adopters, it wouldn’t surprise me if we see the media space leading the charge in cloud innovation vs. lagging behind in the coming years.

All in all it was a great show, and it looks like there are a couple visits to the desert in the near future for me, so who knows…2017 could mark the most Vegas trips for me in a single year if things continue in the current direction.

What do you think about the future of media apps in the cloud? Let us know!

Best,

-Tom G.

Outcomes Are Important!

At DZ, our three key values are focused on customers, and we work to maintain our reputation as a partner that delivers positive results to our clients. When talking with a colleague the other day, I explained what inspired me to start DZ Solutions, and what I believe makes our internal processes so effective in driving those results.

In those early days, we had quite a few things working against us, as many small firms do––limited staff, resources, capital—the standard set of obstacles for an early-stage company. However, as a former Engineer and IT Manager, I wanted DZ to be absolutely laser-focused on one thing: positive outcomes for our customers. I had used a variety of resellers, consultants, and OEM resources to get projects completed. At the time, I was supporting 100 users and an entire infrastructure by myself, and had to be as efficient as possible in achieving that goal. While I received some positive outcomes when working with outside groups, I didn’t feel that customer service was high enough on my vendors’ priority lists.

More than 12 years later, having worked now with hundreds of organizations on projects ranging from desktop support to an archive with over 100 billion files, the feedback I receive is overwhelmingly centered around DZ’s ability to achieve the original goal we established at the beginning of the project—a positive customer outcome. Likewise, when I receive customer feedback about the DZ management team—as well as feedback from our staff––the comments frequently center on DZ’s culture and company values. When I probe further, I hear statements like, “They’re fun to work with, but most importantly, they get the job done!”

Make no mistake, process is important. Without some processes, getting to the end goal can be extremely difficult. What works for us at DZ Solutions is that when designing or refining our processes, we ask the same question. Whenever adding, removing, or adjusting part of our methodology, we ask ourselves: What effect will this change have on our ability to deliver the best possible outcome for our customers?

As the market evolves, and we bring new services and products to our clients, we will continue to stay focused on how these new offerings can drive positive customer outcomes. How can we help your organization accelerate and improve business outcomes? Let us know!

-Tom G.

DZ Outreach

In 2016, one of my objectives was to re-focus on DZ Solutions and how we could be more active in our community.

Any of us who have ever been involved in a growing business know that those “internal projects” always seem to get delayed or come last. Julie Tran joined us in June of 2016, and worked in the nonprofit sector prior to coming on board with DZ. She agreed to help keep the community participation project front and center, and during our next staff meeting, we presented some different ideas to our staff so everyone could sign up. The response was great – especially now that we had options. Today, some of our staff is volunteering at Found Animals Adopt and Shop in Culver City, walking dogs and socializing cats, as well as helping with some of the less glamorous tasks. DZ Participated in Santa Monica’s Heal the Bay, and we sent a team to EnrichLA, helping with one of their community garden projects.

In the early DZ days, we used to do some work at the SOVA Bank in the San Fernando Valley, but after our office moved to West LA, it was harder to get a group out there. It turns out there is one right over in Beverlywood, and myself and some of the team were able to spend a day over there in November. The project brought up some great memories of helping with SOVA in past years and we talked about old times – and packed a lot of groceries! During the 2016 Holidays, we participated in a clothing drive for the Union Rescue Mission.

This year, we’re hoping to do even more, now that we have such a great record from 2016. If you know me, you probably know that I am big on momentum. Our plan for 2017 is of course to ride the momentum of the business, and I plan to do the same with our community involvement. If you are interested in joining us when we do any of these projects, have a suggestion for a project, or want to know more, we want to hear from you!

-Tom G.

LA OFFICE

12424 WILSHIRE BLVD.
#800
LOS ANGELES, CA
90025
(424) 238-7300

NYC OFFICE

129 W 27TH ST
8TH FLOOR
NEW YORK, NY 10001
(646) 666-3350

EMAIL

info@dzsolutions.com