welcome toDZ Solutions

DZ Solutions is a full-service technology consultancy delivering world-class services and systems to our customers. Our unique product offerings and deep technical knowledge base enable DZ’s customers not only to meet, but exceed their business objectives at scale – on-time and on-budget.

HARDWARE / SOFTWARE / SERVICES

Support & Professional Services

Representing a wide breadth of knowledge and expertise, our staff of full-time systems engineers provides the flexibility, technical acumen, and professionalism to solve your challenges. DZ Solutions was founded over a decade ago as a services first organization, and our dedication to providing outstanding customer service remains stronger than ever. We pride ourselves on our superior support and professional services throughout the project cycle – from the initial consultation to post-sales support.

System Sales & Integration

DZ Solutions will meet your unique business needs, whether it be installing, upgrading or replacing systems. Our expertise in the areas of design, installation, and maintenance—coupled with our customer-first approach—will ensure that your systems implementation is seamless and worry-free. Additionally, DZ Solutions can help plan your future system upgrades and ensure your data is protected with a reliable backup and archive strategy.

INFRASTRUCTURE MANAGEMENT

Our Infrastructure Management provides DZ clients with a tailor-made support plan including operations support for integrated systems from DZ’s Full-Time Equivalents (FTEs). Our dedicated technical staff serves as members of our clients’ IT teams collaborating in the entire systems lifecycle. From requirements gathering, systems deployment, day-to-day operations such as provisioning and documentation, inventory and maintenance renewal management, and trouble ticket resolution, our engineers will keep your application uptime and systems health at their best.

CLIENT CASE STUDIES

  • All
  • System Sales
  • Support Services
  • Hardware
  • Software
woodshop

Woodshop Studios

murray

Murray Company

ignition1

Ignition Creative

don't take our word for it

DZ COMPANY VIDEOS

Work With Us

TELL US ABOUT YOUR NEXT BIG IDEA

Lets Talk
Meet The Team

Making your dream a reality.

Founder Thomas Gilsenan
Sales Mike Somich
Network & Security Ryan Jensen
Marketing Carolyn Kiefer
Engineering Justin King

OUR PARTNERS

DZ COMPANY BLOG

Outcomes Are Important!

At DZ, our three key values are focused on customers, and we work to maintain our reputation as a partner that delivers positive results to our clients. When talking with a colleague the other day, I explained what inspired me to start DZ Solutions, and what I believe makes our internal processes so effective in driving those results.

In those early days, we had quite a few things working against us, as many small firms do––limited staff, resources, capital—the standard set of obstacles for an early-stage company. However, as a former Engineer and IT Manager, I wanted DZ to be absolutely laser-focused on one thing: positive outcomes for our customers. I had used a variety of resellers, consultants, and OEM resources to get projects completed. At the time, I was supporting 100 users and an entire infrastructure by myself, and had to be as efficient as possible in achieving that goal. While I received some positive outcomes when working with outside groups, I didn’t feel that customer service was high enough on my vendors’ priority lists.

More than 12 years later, having worked now with hundreds of organizations on projects ranging from desktop support to an archive with over 100 billion files, the feedback I receive is overwhelmingly centered around DZ’s ability to achieve the original goal we established at the beginning of the project—a positive customer outcome. Likewise, when I receive customer feedback about the DZ management team—as well as feedback from our staff––the comments frequently center on DZ’s culture and company values. When I probe further, I hear statements like, “They’re fun to work with, but most importantly, they get the job done!”

Make no mistake, process is important. Without some processes, getting to the end goal can be extremely difficult. What works for us at DZ Solutions is that when designing or refining our processes, we ask the same question. Whenever adding, removing, or adjusting part of our methodology, we ask ourselves: What effect will this change have on our ability to deliver the best possible outcome for our customers?

As the market evolves, and we bring new services and products to our clients, we will continue to stay focused on how these new offerings can drive positive customer outcomes. How can we help your organization accelerate and improve business outcomes? Let us know!

-Tom G.

DZ Outreach

In 2016, one of my objectives was to re-focus on DZ Solutions and how we could be more active in our community.

Any of us who have ever been involved in a growing business know that those “internal projects” always seem to get delayed or come last. Julie Tran joined us in June of 2016, and worked in the nonprofit sector prior to coming on board with DZ. She agreed to help keep the community participation project front and center, and during our next staff meeting, we presented some different ideas to our staff so everyone could sign up. The response was great – especially now that we had options. Today, some of our staff is volunteering at Found Animals Adopt and Shop in Culver City, walking dogs and socializing cats, as well as helping with some of the less glamorous tasks. DZ Participated in Santa Monica’s Heal the Bay, and we sent a team to EnrichLA, helping with one of their community garden projects.

In the early DZ days, we used to do some work at the SOVA Bank in the San Fernando Valley, but after our office moved to West LA, it was harder to get a group out there. It turns out there is one right over in Beverlywood, and myself and some of the team were able to spend a day over there in November. The project brought up some great memories of helping with SOVA in past years and we talked about old times – and packed a lot of groceries! During the 2016 Holidays, we participated in a clothing drive for the Union Rescue Mission.

This year, we’re hoping to do even more, now that we have such a great record from 2016. If you know me, you probably know that I am big on momentum. Our plan for 2017 is of course to ride the momentum of the business, and I plan to do the same with our community involvement. If you are interested in joining us when we do any of these projects, have a suggestion for a project, or want to know more, we want to hear from you!

-Tom G.

What’s in store for 2017

With 2016 behind us - another excellent year for DZ - the year ahead undoubtedly will bring more exciting changes and innovation.

There are, of course, big changes afoot in the U.S., and only the future knows what effects those changes may have on the already simmering M and A activity we’ve seen in the past few years, for OEMs and customers alike.

2017 is an important year for us at DZ. We’ve been at it for over 12 years now, and when we started, to describe our business model as “disruptive” would probably be a bit much, but we did have every intention of being as up-to-date as possible – and staying updated. Much of the customer feedback I’ve had over the years has been about how our clients appreciate DZ’s ability to keep up with whatever is new, with the understanding that “new” isn’t synonymous with “best for my business” in 100% of cases.

In the spirit of updated and new, in the next 60 days we are soft launching our “Cloud and Security” practice. This practice will be complementary to our existing networking practice, but will include new products and services focused on all aspects of cloud and security – including cloud migration, cloud deployments, and ensuring the security of corporate assets, wherever they may be – on-prem, hosted, the public cloud, or within SaaS applications. Formalizing and enhancing this practice (which has existed for a few years now) is largely in response to market demand and customer feedback. By now, almost all of DZ’s customers have migrated at least some test workflows – if not a large percentage of their workflows – to hosted or public cloud environments. As always, we’ve helped with the migration, organization, and protection of precious digital assets and application profiles. As Network becomes the focus of performance tuning and Security becomes a different challenge altogether, DZ has been helping our customers prepare and complete their migrations.

Our new Cloud and Security practice, in my opinion, will account for a significant amount of our services business in the future, and will require deep expertise, as well as its own champion. For this reason, I’ve asked Ryan Jensen to officially join my management team as our Manager of Cloud and Security. Ryan’s been unofficially our subject matter expert on these topics already, so it was an easy decision and a sensible transition.

For Ryan, this means some additional responsibility, as well as the ability to add some folks to his team, so he’s starting the year off with a list of some immediate to-dos…his first 100 days, so to speak. For those of you that know him, I certainly hope you’ll take the time to offer him some congratulations, and for those of you that don’t (yet) know him, expect to see him sometime soon – either in your conference room, or perhaps at your next DZ Solutions event!

Based on what we’re hearing from customers, we are expecting 2017 to be our biggest year ever, and I believe Cloud and Security will be a big part of that. How are cloud and security affecting your 2017 plans? Let us know!

—Tom G.

LA OFFICE

12424 WILSHIRE BLVD.
#800
LOS ANGELES, CA
90025
(424) 238-7300

NYC OFFICE

129 W 27TH ST
8TH FLOOR
NEW YORK, NY 10001
(646) 666-3350

EMAIL

info@dzsolutions.com