Apple + DZ Solutions

DZ Solutions empowers organizations to evolve through technology by delivering expert consulting, hands-on support, deployment services, and technology optimization.

Configuration

Seamlessly integrating Apple’s hardware and software with DZ Solutions’ technical expertise enables streamlined, customized configurations that enhance workflow efficiency across the organization.

Deployment

From distribution to installation and ongoing updates, DZ Solutions ensures smooth software rollouts focused on elevating the user experience and maximizing operational performance.

Management

With a strategic approach to planning, developing, and implementing technology, DZ Solutions helps organizations strengthen operations and align IT capabilities with business goals.

Retirement

Continuous innovation enhances device capabilities, while responsibly retiring devices through recycling initiatives. Transitioning to the latest technology, combining innovation with environmental responsibility.

Technology

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Mac

Boost your productivity with Mac—powered by advanced Apple silicon, fast SSD storage, brilliant displays, and built-in security. The latest M3 model delivers the performance and reliability you need for your most demanding work.

iPad

Explore the power and flexibility of the iPad family—designed for business on the move. With support for keyboard accessories and iPadOS productivity features, iPad delivers exceptional performance in a sleek, portable form factor.

AppleCare+

AppleCare+ is Apple’s extended warranty and support plan that enhances the standard coverage included with new Apple devices. As an authorized reseller, we offer AppleCare+ plans for Mac, iPad and more - available at the time of purchase or within 60 days. Let us help you protect your investment with genuine Apple coverage and support.

AppleCare for Enterprise + DZ Solutions

Priority onsite service and 24/7 support help keep your end users up and running with AppleCare for Enterprise.

Enterprise-grade coverage for every Mac, Apple Studio Display, iPhone, and iPad.

Global onsite hardware service.

You can choose 2–4 years of onsite service from your hardware purchase date with AppleCare for Enterprise. If issues arise, you’ll get fast support—either onsite as soon as the next business day or at any Apple Authorized Service Provider. Check the onsite service look-up tool to see availability in your area or reach out to us for assistance.

Support for End Users

AppleCare for Enterprise can help reduce the load on your internal help desk by providing unlimited technical support for your end users over the phone, 24/7. Apple will provide technical support for Apple hardware and operating systems; Apple apps such as Keynote, Pages, and Numbers; and personal accounts or settings.

Additional device repair or replacement.

In addition to onsite hardware coverage, you can repair up to 4 percent of your covered Mac computers or Apple‑branded displays, or up to 10 percent of your covered iPad or iPhone devices, for any reason, at no additional fee. In most cases, Apple can repair or replace the device as fast as one business day.

IT department support

AppleCare for Enterprise includes unlimited phone support for hardware and software troubleshooting, including help with Apple Business Manager and Apple School Manager. Each year, you also get one incident of advanced IT support for complex deployments like MDM or Active Directory. Additional IT support can be purchased with an AppleCare OS Support agreement. Flexible plans are available for both occasional and ongoing needs.